Emotional Intelligence

The Appraising Performance course is designed for managers who have staff reporting directly to them. They are likely to be directors, managers/deputy managers of departments, or supervisors in small and medium-sized enterprises (SMEs).

Human Resource managers and personnel staff who coordinate performance appraisals for the company may also wish to attend this course to ensure they thoroughly understand the topic in order to support company management effectively in fulfilling its responsibilities of performance appraisal.

The purpose of this course is to provide the skills needed by managers to conduct performance appraisals effectively; it does not to provide information on how to establish a performance appraisal process for a company.

We also provide corporate workshops and in-person training for this course, so please feel free to contact us and book your appointment.

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Course Benefits

At the end of this course, participants will be able to:
  • Know the importance of performance appraisal
  • Describe the content of an effective performance appraisal form
  • Explain how to conduct effective meetings with staff regarding the outcome of their performance appraisal
Appraising Performance

The Delegating Effectively course is designed for the candidates who are Business owners,Members of the Boards of Small and Medium Enterprises (SMEs), or Managers of SMEs. Other participants may find this course impractical as they may lack the suitable conditions to apply skills learnt.

It is assumed that superiors assess subordinates based on their efforts, not the results of their work, and that they often keep much work to themselves for lack of trust that others can do it as well. When delegating, superiors just want to decrease their burden and there is only one way of delegating: from superiors to subordinates.

We also provide corporate workshops and in-person training for this course, so please feel free to contact us and book your appointment.

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Course Benefits

At the end of this course, participants will be able to:
  • Delegate to manage effectively
  • Apply successfully all the steps in delegating
  • Knowledge about importance and benefits of delegating effectively
Delegating Effectively

The Leading Your Team course is designed for people holding managerial and/or supervisory positions in companies whose job involves leading and managing a group of people towards achieving a set objective.

The seminar is developed based on the following assumptions regarding participants and their daily management practice. Participants are assumed to manage a group of people (approximately five to fifteen for the case of a manager and more or the whole organization for a case of an owner-manager).

They are assumed to organize their work into groups or teams and the performance and achievement of the group is significant to that of the enterprise. The participant would not lead the team/group as much as manage it, that is the group is more managed and less led.Participants are focused on getting tasks/assignments done rather than motivating and developing the team/group and are not well aware of stages in team development and ways to help team members through them to make the group a performing and learning team to deal with changes.

We also provide corporate workshops and in-person training for this course, so please feel free to contact us and book your appointment.

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Course Benefits

At the end of this course, participants will be able to:
  • Identify the desirable skills and qualities of a good team leader
  • Assess their own leadership qualities and skills
  • Describe methods to enhance their leadership skills
  • Identify the responsibilities of leader, and the roles to be played by a team leader
  • Explain ways of developing their team so that it becomes more efficient and effective
Leading Your Team

The course on Communicating Effectively has been designed for those who manage groups of people, mainly including business owners, top management, and all managers within small and medium-sized enterprises.

The course is based on the following assumptions about management practice. Communication at any level in an enterprise often faces some problems such as having insufficient information, wrong information, and information reaching irrelevant persons. Also, the managers at all level lack the necessary skills, such as making a presentation, giving work instructions, giving feedbacks, and conducting meetings in order to communicate effectively with staff.

Most of the participants have the knowledge and skills as communication is a conversation to exchange information, interpersonal communication is enough at work, communication is based on the agreement and sympathy among people, the management is responsible to inform staff about what is going on at work.

We also provide corporate workshops and in-person training for this course, so please feel free to contact us and book your appointment.

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Course Benefits

At the end of this course, participants will be able to:
  • Identify elements of communication process and factors influencing it;
  • Identify forms of communication
  • Describe channels of communication at work
  • Show ability to give job instruction
  • Display ability to give and receive feedbacks
  • Show ability to deliver effective presentations by using verbal and non verbal language
  • Show ability to participate and conduct meetings effectively
Communicating Effectively

The concept of time management has been widely used over the past few years, but this term may not create an appropriate impression as one can say that time cannot be managed, what we can manage is ourselves. Therefore, it is actually self-management in which we learn to manage our time.

This course is designed to facilitate the participants in a way that they can easily describe and quantify the work related stress. The course content introduces and highlights numerous personal coping strategies so that participants can handle work related stress. We will make you learn how to effectively manage personal time management problems by adopting different management techniques, and you will be able to have good control on your daily work routines and outcomes. take an assessment to get the certificate. The purpose of the exam is to confirm you have basic understanding of Six Sigma.

This course has been designed based on the assumption about that SMEs’ managers usually think as time management skills are not as important as technical skills, managing time is planning one-day’s work, a good manager can memorize everything, a manager requires more time to complete his or her work, and a professional manager obviously knows how to manage his or her work and time.

We also provide corporate workshops and in-person training for this course, so please feel free to contact us and book your appointment.

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Course Benefits

At the end of this course, participants will be able to:
  • Develop strategies to reduce the time barriers in their work
  • Apply time management techniques to plan work
  • Set up management strategies for papers, phone, meetings, and working place
  • Develop plans for a small project
Managing Time And Stress

The Controlling Assets course is designed for managers and staff of SMEs including Business owners, directors, shareholders, the board of directors and board of supervisors, the chief financial officer (CFO) or chief accountant, others who manage or control business assets.

The design of this training course is based on the assumptions concerning the management of SMEs that management is uncertain and insecure regarding the risks of asset loss in their business, and management does not currently have any methods in place for effective business asset control.

This training course is designed for business owners and managers who do not have a background or training in finance and accounting.

We also provide corporate workshops and in-person training for this course, so please feel free to contact us and book your appointment.

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Course Benefits

At the end of this course, participants will be able to:
  • Identify the various kinds of business assets
  • Describe the structure and elements of an internal control system
  • Develop asset control activities
  • Explain how to implement asset control activities effectively
Controlling Assets

Innovation is the lifeblood of our global economy and a strategic priority for virtually every CEO around the world. In fact, a recent IBM poll of fifteen hundred CEOs identified creativity as the number-one “leadership competency” of the future.

The power of innovative ideas to revolutionize industries and generate wealth is evident from history: Apple iPod outplays Sony Walkman, Starbucks’s beans and atmosphere drown traditional coffee shops, Skype uses a strategy of “free” to beat AT&T and British Telecom, eBay crushes classified ads, and Southwest Airlines flies under the radar of American and Delta. In every case, the creative ideas of innovative entrepreneurs produced powerful competitive advantages and tremendous wealth for the pioneering company. Of course, the retrospective $1 million question is, how did they do it? And perhaps the prospective $10 million question is, how could I do it? This course on Innovation and Creativity tackles these fundamental questions— and more.

We also provide corporate workshops and in-person training for this course, so please feel free to contact us and book your appointment.

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Course Benefits

At the end of this course, participants will be able to:
  • To understand how innovators think
  • To know when and how they came up with the creative ideas that launches new products or businesses.
  • To understandWhy the innovator’s skill set matters and how the pieces can combine into a personalized approach to innovation
  • Know how the discovery skills of innovators operate in organizations and teams
Innovation And Creativity

Emotional Intelligence is an awareness of the emotional state of oneself and others, together with the ability to influence feelings towards the positive. It is an art of empathy and leadership. It measures one’s ability to understand how his/her actions influence others’ responses, emotionally. In order to achieve the goals effectively, one should be able to impart positive emotions besides having technical knowledge. Emotional intelligence skills help people to gain cooperation.

Managers should know that caring for peoples’ feelings is important in order to make them productive and increase their work output. A good manager is always sensitive to peoples’ feelings and works on building positive emotions in the team.

The course uses Emotional Intelligence Theory in combination with tools and methods of inspiring a positive atmosphere.

We also provide corporate workshops and in-person training for this course, so please feel free to contact us and book your appointment.

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Course Benefits

At the end of this course, participants will be able to:
  • Associate between emotions and performance
  • Manage yourself first and then others
  • Promote Positive Emotions in Others
  • Understand Feelings of Others
  • Focus on Listening
  • Concluding Remarks, Action Planning and Wrap-Up
Emotional Intelligence

The Change Management course aims to create the necessary skill set in the frontline managers by identifying and explaining their roles during the change process and equipping them with methodology, tools and techniques that can make them effective leaders of change.

Change Management guides us on how we should prepare, equip and support individuals to successfully create and implement changes in order to gear up organizational success and outcomes..

Using highly structured and organized methodology for facilitating individuals, departments and organizations, this course helps to bring the change from the current scenario to the future one. It equips managers with methodology, tools and techniques to improve organizations’ bottom-line.

We also provide corporate workshops and in-person training for this course, so please feel free to contact us and book your appointment.

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Course Benefits

At the end of this course, participants will be able to:
  • Understand the process of change management
  • Create a practical methodology for carrying out the changes
  • Apply the Change Model to facilitate individual change
  • Carry out a survey of the current change that is affecting the team
  • Create standard operating procedures to facilitate employees
Change Management

Creative Problem Solving (CPS) is an organized procedure for solving issues or looking for opportunities, utilized when you need to go beyond conventional thinking and arriving at creative (novel and helpful) results.

The primary distinction among CPS and other problem solving procedures is utilization of convergent and divergent thinking at every step and not only while generating unique ideas.

Champions rehearse and empower experimentation, and innovation all through their organization. Innovative pioneers try to develop much comprehensive business models so that they could realize the strategy they are adopting. To succeed, they are ready to face more challenges and look for new ideas and keep on bringing innovation in how they communicate and lead.The course is going to be highly interactive combination of lectures, group discussions, questionnaires, individual reflections, role plays, simulations and videos.

We also provide corporate workshops and in-person training for this course, so please feel free to contact us and book your appointment.

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Course Benefits

At the end of this course, participants will be able to:
  • Know about the process for solving the problem
  • Figure out how to compose problem statements
  • See how to assess and adapt the solutions to reality
  • Figure out how to recognize the resources that are important
  • Figure out how to perform issue analysis
Problem Solving And Decision Making